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RETURNS

 

HOLIDAY RETURN POLICY

Any holiday gift you purchase now until December 31, 2019 can be returned until January 31, 2020.




30-DAY RETURNS

For all MYELEMENT MEMBERS, return shipping labels are FREE if returned within 30 days.

For all other guests, return shipping labels are $5.95. This amount will be deducted from your refund.




BEGIN A RETURN

Print your return shipping label from home and drop your package off at any U.S. mail location - your mailbox, at work, or the post office.




  • SIGN IN HERE to access your order.

  • Are you a MYELEMENT MEMBER? You can also access your order by signing in to your ACCOUNT



Returns will be procesed within 7-10 days of receipt. You will be notified via email throughout your package journey and once your refund has been approved. Please allow 2-4 business days for funds to appear in your account.




RETURN POLICY

  • Merchandise must be returned within 30 days.
  • We will not accept merchandise that’s missing tags, worn, altered, or washed.
  • Shipping charges incurred during checkout are not refundable.
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • The returns warehouse location for U.S. online orders is:

ELEMENTBRAND.COM

ATTN: RETURNS DEPARTMENT
11310 CANTU-GALLEANO RANCH RD.
MIRA LOMA, CA 91752



EXCHANGES

We are unable to offer exchanges at this time, however we do accept returns. We ask that your return the original merchandise for a refund and place a new order for the appropriate item.




HOLIDAY RETURN POLICY

Any holiday gift you purchase now until December 31st, 2019 at 9:00am PST can be returned for a refund of the purchase price until January 31st, 2020. Restrictions may apply.

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